Support
We read every message.
Something wrong, a question, or an idea? Write to us at
support@padasta.comTell us your Player ID (in the game: Settings, then Copy), your iPhone model and what happened, and we'll get back to you.
Common questions
How do I delete my account?
Email support@padasta.com with your Player ID (in Padasta, open Settings and tap Copy next to Player ID) or the display name you play under. We delete your account and everything tied to it (progress, statistics, friends and invites) within 30 days and let you know when it's done.
How do I report a player or an offensive name?
In the game, tap the player's name (on the leaderboard or in your friends) and choose Report, or Block to stop seeing them. You can also email us their name and what happened. We review reports within 24 hours and remove names and players that break the rules.
An online game won't start
Check that you're connected to the internet, and that you and your friend both have the latest version of Padasta from the App Store. If it still won't connect, write to us.
Where can I read what the game collects?
In our Privacy Policy.