Privacy Policy

Effective October 24, 2026

Padasta is a card game made by Bad Labs LLC ("we", "us"). This policy explains what the game collects, why, who handles it for us, and how you can have it deleted. If anything here is unclear, write to support@padasta.com.

What we collect, and why

Your game account

The first time you open Padasta, our game service (Microsoft PlayFab) creates an account for you, tied to an identifier your phone gives to apps from the same developer (on iPhone, the "identifier for vendor"). It is how the game keeps your progress. It is not your name, phone number or Apple ID.

Your profile and progress

The display name you choose, how your character looks, your level, experience points and unlocks, your game statistics (such as games played, games won and scores) and any game you have in progress, so you can pick it up again.

Friends and invites

If you use them: your friends list, the friend requests and game invites you send and receive, and the game codes you share.

Online matches

When you play someone online, the game connects through Photon, a multiplayer service run by Exit Games. Photon receives your IP address and the moves of the match while it is being played, in order to run it.

Technical information

Like most online services, PlayFab and Photon record your IP address, your device type and its system version when you connect, and PlayFab may estimate your country or city from your IP address. We use this to run the game, keep it working and protect it from abuse.

Messages you send us

If you email us, we receive your email address and what you write, and use them only to answer you.

What we don't do

• We don't show ads, and we don't sell, rent or trade personal data.
• We don't track you across other companies' apps or websites, and the game has no third-party analytics or advertising tools in it.
• We don't collect your real name, contacts, photos, precise location or payment details.

What other players can see

Your display name, your level, your character and your scores on the leaderboards. Players you invite, or who add you as a friend, see your name in their friends list. Please choose a display name that doesn't give away personal information.

Who handles your data for us

• Microsoft (PlayFab) stores game accounts, progress, friends, invites and leaderboards.
• Exit Games (Photon) runs online matches.
• Cloudflare runs this website and forwards email sent to our support address.
• Apple distributes the game through the App Store.

They handle data on our behalf and under their own privacy terms. Data may be stored and processed in the United States and other countries where they operate.

How long we keep it

As long as your account exists. When you ask us to delete your account, we delete it and the data tied to it, as described below.

Deleting your account and data

Email support@padasta.com and ask us to delete your account. Include your Player ID (in Padasta, open Settings and tap Copy next to Player ID) or the display name you play under. We delete the account, your progress, your statistics, your friends and your invites within 30 days, and tell you when it is done.

Your rights

Depending on where you live (for example in the European Union, the United Kingdom or California), you may have the right to see the personal data we hold about you, to correct it, to have it deleted, to receive a copy of it, and to object to how we use it. We don't sell personal data or share it for targeted advertising. To use any of these rights, email us; we answer within 30 days. If you are in the EU or UK, you may also complain to your data protection authority.

Children

Padasta is not directed at children under 13, and we don't knowingly collect personal information from them. If you believe a child under 13 has given us personal information, email us and we will delete it.

Security

The game talks to its services over encrypted connections, and your data is kept with the providers above. No system is perfectly secure, but we take reasonable care to protect what we hold.

Changes to this policy

When the game changes what it collects, we will update this page and the date at the top. If a change is significant, we will also tell you in the game.